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Common sales title and digital channels increase applicant density despite small-brand employer.
Skills are transferable across retail categories and industries.
No explicit years or certifications; only basic language and platform skills required.
Manage all digital customer interactions on Instagram, WhatsApp, Facebook to convert inquiries into confirmed orders.
Handle end-to-end online order processing including coordination with dispatch and accounts for payment and delivery.
Run outbound WhatsApp campaigns to drive repeat sales and maintain customer relationship through follow-ups and messaging.
Fluent spoken Hindi, English, and Marathi; decent written English and Hindi.
Proficient with WhatsApp Business, Instagram, bulk messaging tools, and basic Excel/Google Sheets.
Preferably has jewellery product knowledge (gold, diamond, silver basics).
Work Location: In person. Work Experience Required: Not explicitly mentioned in the JD.
Experienced in managing multiple social media platforms for customer engagement and sales conversion.
Skilled in order management and coordination between sales, dispatch, and accounts functions.
Capable of running organized outbound campaigns and maintaining detailed sales reporting for performance tracking.