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Tier-1 brand, mid-level generalist title, and metro location increase applicant competition.
Requires SaaS enterprise selling and US-market familiarity, limiting cross-industry transferability.
Explicit 4–8 years requirement, 2+ years SaaS, and enterprise quota experience make filters strict.
Own growth and expansion within a portfolio of existing Freshworks customers by driving upsell and cross-sell to meet or exceed revenue targets.
Manage complex sales cycles with consultative selling to C-level stakeholders, delivering value through Customer Success Plans and strategic account management.
Act as the expert on Freshworks platform usage, ensuring adoption and deployment success while collaborating with internal teams (Implementations, Billing, Support).
4-8 years of sales experience with at least 2 years in SaaS or solution-based selling (ITSM preferred).
Proven track record of account growth and meeting sales quotas in Mid Market and Enterprise segments, preferably US customer base.
Experience managing and closing complex sales cycles involving senior executives (VP/C-level).
Flexibility to work night shift (5PM-2AM).
Strategic sales professional skilled in consultative and solution selling with ability to build compelling business cases and ROI arguments.
Experience working with enterprise software portfolios, focusing on account expansion and customer success management.
Comfortable managing multiple stakeholders and projects with attention to detail and operational execution orientation.