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Tier-1 brand, metro location, and mid-level generalist payroll role increase candidate competition.
US payroll specifics and compliance requirements make cross-industry transferability limited and domain-sensitive.
Explicit 2+ years payroll experience, US payroll knowledge, and Workday preference create moderate filtering.
Own end-to-end execution and coordination of payroll activities ensuring 100% accuracy and timeliness.
Serve as first-level escalation point for complex payroll cases, guide L2 Specialists, and partner with SMEs/onshore teams to resolve issues.
Contribute to process improvements by analyzing audit trends, maintaining documentation, and supporting coverage planning during peak periods.
Bachelor’s degree in Accounting, Business, Human Resources, or equivalent experience.
Minimum of 2 years payroll operations experience with strong knowledge of federal and state payroll regulations.
Proficient in Excel, Word, and PowerPoint with ability to analyze reports and identify trends.
Work Experience Required: Minimum 2 years in payroll operations.
Experienced in handling complex payroll exceptions and escalations independently with operational ownership.
Skilled in coaching and mentoring team members with focus on quality and process adherence.
Familiarity or preference for certifications like FPC/CPP and payroll systems such as Workday/MyTime.