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Tier-1 brand and metro location increase competition, but niche networking specialization moderates applicant density.
Strong vendor networking, datacenter and router/switch experience requirement limits cross-industry transferability.
Explicit 8–12 years plus vendor networking experience and certifications makes shortlisting highly selective.
Represent HPE customer service to both customers and internal teams acting as a post-sales consultant for service accounts.
Manage and track delivery of HPE Premium Care, Advanced Care, and Optimization Services including issue escalation and resolution.
Conduct periodic service delivery reviews, technical health checks, risk assessments, and collaborate with HPE Engineering to improve product quality and customer network solutions.
Bachelor’s or Master’s degree in Electrical/Electronics Engineering, Computer Science, or equivalent.
8-12 years of experience in router/switch networking, preferably in state-of-the-art Data Center, IP/MPLS networks or related environments.
Deep understanding of core IP networking (TCP/IP, QoS, VLAN, STP, IPSEC, NAT, IPv6) and Layer 2/3 protocols (VRRP, OSPF, BGP, Multicast, MPLS VPN).
Onsite work requirement in HPE office; relevant networking certifications (JNCIS/JNCIP/JNCIE) or equivalents are helpful but not mandatory.
Experienced individual contributor with strong expertise in advanced IP networking, post-sales consulting, and technical account management in large enterprise or service provider settings.
Comfortable managing complex customer relationships including escalation, risk mitigation, and cross-functional coordination with sales and engineering teams.
Capable of independent operation and prioritizing in unstructured environments, with exposure to network automation as a growth area.