Sr. Advanced Services Consulting Engineer
Hewlett Packard Enterprise (HPE) (company site, opens in a new tab)8–12 yrsBengaluruOn-siteDirect career pageEst. 18–35 LPA
Posted on 16 Sept
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Job description
Structured overview of role & requirements
About This Role
- Represent HPE customer service to both customers and internal teams acting as a post-sales consultant for service accounts.
- Manage and track delivery of HPE Premium Care, Advanced Care, and Optimization Services including issue escalation and resolution.
- Conduct periodic service delivery reviews, technical health checks, risk assessments, and collaborate with HPE Engineering to improve product quality and customer network solutions.
Minimum Requirements
- Bachelor’s or Master’s degree in Electrical/Electronics Engineering, Computer Science, or equivalent.
- 8-12 years of experience in router/switch networking, preferably in state-of-the-art Data Center, IP/MPLS networks or related environments.
- Deep understanding of core IP networking (TCP/IP, QoS, VLAN, STP, IPSEC, NAT, IPv6) and Layer 2/3 protocols (VRRP, OSPF, BGP, Multicast, MPLS VPN).
- Onsite work requirement in HPE office; relevant networking certifications (JNCIS/JNCIP/JNCIE) or equivalents are helpful but not mandatory.
Ideal Candidate Profile
- Experienced individual contributor with strong expertise in advanced IP networking, post-sales consulting, and technical account management in large enterprise or service provider settings.
- Comfortable managing complex customer relationships including escalation, risk mitigation, and cross-functional coordination with sales and engineering teams.
- Capable of independent operation and prioritizing in unstructured environments, with exposure to network automation as a growth area.