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Common branch operations role with broad requirements increases applicant competition moderately.
Gold-loan custody, KYC, and branch operations skills are banking-specific, limiting cross-industry transferability.
Requires specific gold-loan operations, KYC, and compliance expertise, creating moderate shortlisting filters.
Manage end-to-end branch gold loan operations ensuring adherence to TATs and SLAs across customer transactions.
Oversee secure custody and appraisal of pledged gold including vault operations and reconciliation.
Ensure full compliance with regulatory norms, conduct risk management, and lead branch operational staff to deliver customer service excellence and support business growth.
Graduate degree required (B.Com, BBA, B.Sc preferred).
MBA/PGDM or relevant certifications are preferred but not mandatory.
Experience in gold loan operations and branch banking operations required (explicit years not stated).
Work Experience Required: Not explicitly mentioned in the JD.
Experienced in managing branch level gold loan and banking operations with focus on process control and compliance.
Proficient in operational MIS reporting and audit handling including risk and cash reconciliation.
Capable of leading branch teams to ensure productivity, discipline, and customer service within regulatory frameworks.