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Job Description
Structured overview of role & requirementsAbout This Role
Own and drive the ServiceNow architecture roadmap, including technical standards and governance frameworks.
Lead solution design and architecture reviews ensuring scalable, secure, and upgrade-safe ServiceNow implementations.
Provide technical leadership across CMDB, Discovery, ITSM, ITOM, integrations, automation, and platform engineering initiatives.
Minimum Requirements
12+ years of overall IT experience with at least 10 years in ServiceNow and minimum 3 years as a ServiceNow Architect.
Strong expertise in CMDB, ServiceNow Discovery, ITSM, ITOM, including integrations and infrastructure discovery.
Hands-on experience with Integration Hub, Flow Designer, REST/SOAP APIs, MID Servers, and Service Graph Connectors.
Work Experience Required: 12+ years overall IT, 10+ years ServiceNow, 3+ years architect role.
Ideal Candidate Profile
Experienced technical leader comfortable collaborating with enterprise architects, product owners, and business stakeholders to align IT solutions with business goals.
Proven track record in designing and implementing enterprise-scale ServiceNow solutions with focus on scalability, security, and upgrade safety.
Skilled mentor and influencer capable of leading teams in best practices to optimize platform performance and governance.