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Mid-level PMO role with generalist title, metro location, and broad skills attracts high candidate competition.
Core PMO and managed-services client experience reduces cross-industry transferability moderately.
Explicit 5+ years and specific managed-services, client-facing PMO experience enforce strict screening.
Manage and track a portfolio of program actions and initiatives across global delivery teams, ensuring timely closure and risk escalation.
Drive small to medium initiatives end-to-end from scoping through closure, maintaining stakeholder alignment and reporting.
Build and maintain PMO processes, trackers, communication cadence, and internal communications for global and senior audiences.
Bachelor's degree required.
5+ years of project management experience in corporate IT, managed services, or comparable environment.
Experience in dedicated or embedded client support model with client communication and escalation skills.
Willingness to maintain regular working overlap with US time zones.
Experienced in operating within matrixed, global organizations interacting with technical teams and senior leadership.
Proven ability to establish new processes, trackers, and reporting in environments lacking defined structures.
Strong business writing skills tailored for diverse audiences and ability to prioritize independently in fast-paced settings.