Lead UI/UX Designer
Ecolab (company site, opens in a new tab)8+ yrsBengaluruOn-siteDirect career pageEst. 20–35 LPA
Posted on 16 Sept
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Job description
Structured overview of role & requirements
About This Role
- Own and document UX/UI standards and build a unified design system for the ServiceNow platform, ensuring consistent, consumer-grade experiences.
- Lead and grow a UX practice from scratch, including hiring, mentoring, and driving the adoption and success of designs across multiple teams.
- Hands-on design and front-end development using UI Builder, Now Experience Framework, and React to build production-ready components and experiences.
Minimum Requirements
- 8+ years of UX and UI design experience with significant leadership (lead or player-coach) responsibility.
- Deep hands-on experience with ServiceNow native UX capabilities, UI Builder, and Now Experience Framework.
- Proven front-end development skills in React, JavaScript, HTML, and CSS for production environments.
- Strong stakeholder management and communication skills, including executive-level engagement.
Ideal Candidate Profile
- Leader who has established UX/design practices or teams from scratch and built widely adopted design systems in complex enterprise platforms.
- Experienced in bridging design and engineering with hands-on front-end coding to ensure fidelity between design and shipped product.
- Strategic mindset focused on elevating legacy or ITSM platform user experiences to consumer-grade quality, with measurable adoption and success metrics.