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Mid-level UI/UX designers are common, attracting moderate competition for enterprise platform roles.
Design skills are transferable but enterprise ServiceNow experience raises moderate domain specificity.
Requires explicit 3+ years, portfolio, and Figma proficiency, so moderate filter for shortlisting.
Design user experiences for ServiceNow enterprise workflows including workspaces, portals, mobile, Virtual Agent, and AI-assisted workflows.
Create user flows, wireframes, prototypes, and design specs using Figma or similar, and collaborate through all stages from research to implementation.
Apply and contribute to established UX standards and reusable patterns while supporting usability validation before and after release.
Bachelor’s degree in relevant fields (HCI, UX design, product design, graphic design, psychology, information science, computer science, or equivalent experience).
3+ years professional experience in UX or UI design, product design, or digital experience design.
Portfolio demonstrating user-centered design artifacts and delivered digital experiences.
Proficiency with design and prototyping tools like Figma; experience in user research and usability testing; understanding of responsive and accessible design principles.
Experience designing enterprise or workflow-focused applications, preferably platforms similar to ServiceNow or employee experience systems.
Ability to translate complex business requirements into intuitive user interfaces and design specifications ready for development.
Experience working collaboratively in Agile or iterative environments with cross-functional teams (product, architects, developers).