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Common entry-level NOC role in Bangalore with moderate brand presence increases applicant density.
Telecom NOC skills partially transferable to general network operations, favoring telecom domain experience.
Explicit 0–2 years requirement and basic telecom/NOC skills create moderate shortlisting filters.
Monitor network performance and service KPIs in real-time to identify and report issues.
Create and manage incident tickets adhering to defined SLAs and perform initial troubleshooting.
Escalate incidents to higher-level teams and coordinate with internal/external teams for resolution while supporting 24×7 NOC operations.
Educational background in telecommunications, electronics, or a related field.
0–2 years of experience in NOC, network monitoring, or a similar role.
Hands-on experience in KPI monitoring and incident creation/management.
Ability to work in a 24×7 shift based operational environment, supporting NOC functions.
Familiarity with telecom network concepts and monitoring tools with a focus on operational incident management.
Capable of working under pressure handling multiple incidents simultaneously following standard procedures.
Experience or exposure to coordinating with cross-functional teams and external vendors for issue resolution.