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Mid-level generalist IT role in Bangalore with broad SaaS and identity requirements increases applicant competition.
Skills are transferable across industries but require specific identity, automation, and compliance experience.
Explicit 5+ years plus mandatory SaaS, Okta, security and compliance experience raises filtering strictness.
Lead design, implementation, and management of a fully cloud-based IT environment ensuring high availability, scalability, and security across multiple SaaS platforms.
Build and maintain workflow automation and AI-powered agents to streamline IT processes, reduce manual work, and enable self-service across the organization.
Engineer and manage integrations between core systems (Okta, Google Workspace, Slack, HR/finance platforms), acting as a technical bridge between IT and software engineering teams to drive operational excellence and adherence to security/compliance standards.
5+ years of experience in IT engineering, systems administration, or related cloud-first roles.
Proven experience with REST APIs, webhooks, OAuth, SCIM for SaaS platform integrations.
Hands-on experience with automation tools such as Okta Workflows, Serval, Workato, or equivalent and managing platforms like Okta, Google Workspace, Slack.
Security-first mindset with knowledge of least-privilege principles and compliance frameworks like SOX and SOC 2.
Experienced in managing complex cloud-based IT environments with focus on automation and security compliance.
Strong technical collaborator capable of bridging IT and software engineering teams with solid understanding of APIs, version control, and CI/CD concepts.
Proactive in problem-solving with strong troubleshooting skills and ability to design durable solutions leveraging AI-powered automation and integrations.