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Protocol Intelligence

Data-driven signals on your job's competitiveness

CV Match Score

Estimated fit based on your resume

Structured overview of role & requirements

13–15 yearsUNKNOWNofficeDirect Career PageEst. 25–40 LPA

Posted 14h ago

Against your primary resume

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Role Fit

Experience

Industry Relevance

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Data-driven signals on your job's competitiveness

Competition Intensity

(Moderate)

Broad presales/account-growth role at a known Tier-2 SaaS firm yields medium competition.

Background Fit Sensitivity

(High)

Requires Travel/T&L domain expertise and CX presales experience, so background fit sensitivity is high.

Shortlisting Strictness

(High)

Explicit 13-15 years requirement and senior presales/CX governance experience makes shortlisting highly strict.

Structured overview of role & requirements

Own end-to-end CX-related RFPs, deal shaping, and account mining to drive growth and engagement.

Act as primary CX interface to customers, building senior stakeholder relationships and presenting integrated CX solutions.

Provide delivery oversight including governance, performance monitoring, and alignment across UX, UI, and Mobile streams.

13-15 years of relevant work experience.

Location requirement: Cochin.

Experience managing end-to-end RFPs and generating CX-led growth.

Must have proven ability to coordinate cross-functional teams (Sales, UX, UI, Mobile Practice Leads).

Experienced in travel, transportation, and logistics domain or similar complex digital transformation environments.

Operates effectively at senior stakeholder level managing multi-disciplinary CX delivery and pre-sales teams.

Skilled at integrating multiple practice areas (UX, UI, Mobile) to deliver cohesive CX solutions aligned with client needs.