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Strong employer brand but non-metro and niche gold-loan role yields medium candidate competition.
Strong domain bias due to banking gold-loan custody, KYC, and branch operations expertise.
Requires specific gold-loan, KYC, and branch operations skills but lacks explicit years, indicating medium strictness.
Manage end-to-end gold loan branch operations including sourcing, appraisal, disbursement, renewals, and closures.
Ensure compliance with regulatory norms and internal policies, conducting audits and risk mitigation including fraud prevention.
Lead branch operations staff and drive productivity, customer service excellence, audit accuracy, and business support through MIS reporting and reconciliation.
Graduate degree required; B.Com, BBA or B.Sc preferred.
MBA/PGDM or relevant certifications preferred but not mandatory.
Experience Requirements: Not explicitly mentioned in the JD.
Proven knowledge of gold loan operations, KYC compliance, cash management, and branch banking operations.
Experienced in managing gold loan operations with strong operational and compliance control focus.
Ability to lead and coach branch operations teams for productivity and adherence to processes.
Skilled in audit handling, risk management, and using MIS tools for operational reporting and business support.