Manager - Workday HCM
CME Group (company site, opens in a new tab)7+ yrsBengaluruOn-siteDirect career pageEst. 18–28 LPA
Posted on 16 Sept
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Job description
Structured overview of role & requirements
About This Role
- Lead and manage the daily operations and SLA compliance of the Bangalore-based HR Technology analyst team.
- Serve as primary technical escalation point and hands-on contributor resolving complex Workday HCM configuration and support issues.
- Oversee ticket queue management, process optimization, mentoring team members, and drive local and global Workday system enhancements and testing cycles.
Minimum Requirements
- Minimum 7 years hands-on HR systems experience, including at least 5 years in Workday HCM configuration, reporting, security, and support.
- Minimum 2 years formal people management or team leadership experience with direct reports and support queue management.
- Strong expertise in Workday Core HCM, Business Process Framework, Reporting, and Security configuration required.
- Practical knowledge in multiple Workday modules such as Recruiting, Talent, Compensation, Benefits, or Learning is highly desirable.
Ideal Candidate Profile
- Experienced leader with a proven track record in managing diverse HR technology teams and optimizing support operations.
- Broad and deep Workday HCM technical configuration skills across core and functional modules in a complex, multi-module environment.
- Skilled at collaborating with global stakeholders and managing multiple priorities in a fast-paced, global HR technology setting.