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Tier-1 bank, metro location, and generalist payments analyst title increase competition.
Payments and SWIFT experience are banking-specific, making background fit sensitivity high.
Requires payments/SWIFT and regulatory knowledge but lacks explicit years, so moderate shortlisting strictness.
Accurately and promptly process all types of payment transactions including physical cash and valuables under established SLAs.
Manage cash-related investigations and handle complex, time-critical transactions involving internal and external stakeholders.
Support escalation and remediation of client complaints and maintain relationships with front office and other stakeholders.
Minimum Graduation in any stream.
Clear understanding of payments flow, SWIFT operations, and risk/regulatory payments.
Experience with SWIFT back office operations and operational risk.
Work Experience Required: Not explicitly mentioned in the JD.
Demonstrates operational discipline in adhering to procedures, SLAs, and escalation protocols for payments processing.
Experienced in handling regulated or complex financial transactions with a focus on accuracy and compliance.
Comfortable engaging with internal teams and external clients on payment-related queries and process improvements.