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Mid-level generalist title, metro Bangalore, and notable enterprise brand create high competition among applicants.
Role requires supply-chain product expertise and Blue Yonder product knowledge, making background fit highly sensitive.
Explicit 3–5 year requirement plus mandatory product implementation experience increases shortlisting strictness to high.
Support and troubleshoot Blue Yonder Planning solutions in Demand, Fulfillment, and Supply Planning for Retail and Manufacturing clients.
Serve as single point of contact for designated customer solutions including managing rollouts, change requests, and enhancements.
Collaborate with cross-functional teams to analyze issues, design solutions, and improve KPIs while adhering to SLAs.
Bachelor’s degree is mandatory.
3 to 5 years of experience in Product Support or Implementation Support.
Hands-on experience with Demand & Fulfillment products and knowledge of supply chain planning software like SAP-IBP/APO, o9, Kinaxis, or Relex.
Work Experience Required: 3 to 5 years in relevant domain.
Strong technical and functional understanding of supply chain planning products and processes.
Experience working collaboratively with product development, consulting, and support teams across solution design and problem resolution.
Ability to perform root cause analysis, propose alternatives, and handle technical challenges proactively.