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Tier-1 brand, remote role, popular Product Owner title, metro location increase candidate competition.
Highly specialized ServiceNow HRSD and Now Assist AI expertise limits cross-industry transferability.
Requires ServiceNow HRSD/Now Assist expertise and AI product experience, plus preferred certifications.
Own and prioritize AI-driven HR Service Delivery product backlog focusing on ServiceNow Now Assist HR use cases including generative AI and agentic workflows.
Drive planning, iteration goals, and delivery of AI-enabled HR features by collaborating with Agile teams and HR stakeholders.
Manage portfolio of AI-driven HR products ensuring alignment with product vision, roadmap, and maximizing ROI through iterative delivery and backlog management.
Demonstrated experience as a Product Owner or Product Manager in an Agile/SAFe environment with AI-driven HR Service Delivery solutions on ServiceNow.
Strong knowledge of ServiceNow Now Assist and its application in HR contexts, including generative and agentic AI.
Bachelor's degree or equivalent in Computer Science, IT, HR Technology, or related field preferred.
Preferred certifications: SAFe Product Owner/Product Manager; ServiceNow Certified Implementation Specialist – HRSD; ITIL Service Management; ServiceNow AI/Now Assist certifications advantageous.
Experienced in delivering AI-powered HR technology solutions specifically leveraging ServiceNow Now Assist within scaled Agile frameworks (SAFe).
Able to translate complex HR AI trends and product vision into actionable backlog and prioritized user stories, managing dependencies and stakeholder expectations.
Proficient in backlog management, product roadmap development, and driving cross-team collaboration to deliver incremental value in a remote-working environment.