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Strong employer brand, metro location, and common generalist operations title increase applicant competition.
Facilities management skills are transferable across industries, though site-specific experience helps.
No explicit years, certifications, or specialized skills listed, indicating flexible hiring filters.
Manage escalated operational issues during shifts for Helpdesk, Front Office, Mail Room, and Housekeeping ensuring immediate response and resolution.
Oversee and ensure quality, hygiene, and operational standards in Front Office, Housekeeping, Mail Room, Cafeteria, and Pantry areas including coordination with vendors and facility management.
Prepare weekly staff rosters and assist Facility Manager in audits, policy adherence, and coordination with Engineering for facility maintenance issues.
Work Experience Required: Not explicitly mentioned in the JD
Location: On-site – Gurugram
Ability to manage operations covering Helpdesk, Front Office, Mail Room, Housekeeping, Cafeteria, and general facility upkeep
Must comply with Philips Policies, Processes, statutory requirements, and SLA & KPI as agreed with JLLM
Experienced in multi-department facility operations management with escalation ownership for priority issues.
Skilled in vendor coordination and quality supervision across housekeeping, cafeteria, and front office functions.
Capable of supporting compliance and audit processes while managing shift-based teams and roster preparation.