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Senior, highly specialized ServiceNow/platform role reduces qualified candidate density.
Requires deep ServiceNow and enterprise service management experience, limiting cross-industry transferability.
Explicit 15+ years plus ServiceNow and enterprise architecture mandates create high filtering rigor.
Own the strategy, architecture, delivery, and continuous improvement of critical enterprise service management platforms, focusing on ServiceNow ecosystem.
Lead product ownership, program management, and stakeholder engagement to ensure platforms deliver business value, automation, and operational excellence.
Drive Agile delivery and DevOps leadership for cross-functional squads and manage service providers to support platform transformation initiatives.
Bachelor's degree in Computer Science, IT, Engineering, or related field.
15+ years experience in Enterprise Service Management, ServiceNow, Enterprise Architecture, or related technology domains.
Proven experience managing enterprise-scale service management platforms within large global organizations.
Role is based in Bangalore, India.
Experienced in driving large-scale technology programs and platform transformations in complex enterprise environments.
Strong skills in stakeholder management and business partnering with senior leadership.
Hands-on expertise with ServiceNow platform architecture, Agile methodologies, and enterprise-wide solution design.