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Tier-1 brand plus popular SRE role but middleware specialization reduces applicant density.
Devops and middleware skills transfer across industries, but banking middleware and WebSphere expertise increases domain specificity.
Requires specific middleware, cloud, automation stack and regulated banking experience, raising filtering strictness.
Provide Level 3+ technical support and escalation for Middleware Web Application Services covering technologies like JBoss, WebSphere, IIS, and Tomcat.
Lead and train operational personnel while managing ITIL processes including Incident, Problem, Change, and Capacity management.
Drive continuous service improvement focusing on automation, vulnerability remediation, patching, upgrades, and maintaining hardware lifecycle compliance.
Strong technical expertise in Middleware web servers and application servers such as JBoss, IBM WebSphere, IBM HTTPD, Microsoft IIS, Tomcat.
Proficiency in scripting and automation tools including Shell scripting, Python, Ansible Core/Tower, Terraform; experience with Cloud platforms AWS and Azure.
Experience with SSL, SSH security protocols and key management.
Work Experience Required: Not explicitly mentioned in the JD.
Experienced in managing and improving Middleware Web Application infrastructure in a large enterprise environment.
Demonstrates strong operational and automation skills with a focus on reducing manual effort and improving reliability.
Comfortable working across teams to coordinate service delivery, engineering, and operational support; familiar with ITIL framework and client-facing escalation.