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Mid-level Pune AR role at a known BPO, generalist requirements and metro location heighten competition.
O2C and AR skills transfer across industries but require domain and ERP knowledge.
Explicit 5–8 years plus mandatory team-handling and night-shift/office requirement increases shortlisting strictness.
Oversee order validation, invoice processing, billing accuracy, and compliance with SLAs to reduce write-offs and disputes.
Lead and mentor a team, setting KPIs for billing accuracy, dispute reduction, and on-time invoicing while managing escalations and productivity.
Drive process improvements, stakeholder management, and performance reporting to optimize the Order-to-Cash cycle and customer satisfaction.
5–8 years in Order Management / O2C / Finance Operations, including 1–3 years team handling experience mandatory.
Bachelor’s degree in Commerce, Finance, Business Administration, or related field.
Proficient in MS Excel, MIS reporting, and ERP systems (SAP preferred).
Must be willing to work night shifts and from office in Pune location.
Experienced in operational leadership within Order-to-Cash and Accounts Receivable domains managing billing accuracy and dispute reduction.
Demonstrated capability in team leadership including mentoring, KPI management, and escalation handling under pressure.
Skilled in process optimization and stakeholder collaboration to improve financial operations and cycle time efficiency.