Inside Sales Sr Analyst
Accenture (company site, opens in a new tab)5–8 yrsHyderabadOn-siteDirect career pageEst. 10–18 LPA
Posted on 15 Sept
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Job description
Structured overview of role & requirements
About This Role
- Drive product adoption and deliver high business value by managing renewals, account management, customer success planning, and expansion sales.
- Maintain deep, trusted relationships with customer stakeholders and executive sponsors to maximize product usage and satisfaction.
- Monitor customer health data to identify churn risk and implement targeted retention strategies, plus report on revenue impact tied to client success.
Minimum Requirements
- Any Graduation degree required.
- 5 to 8 years of total work experience, including at least 4 years in customer success, account management, or sales in SaaS or a similar industry.
- Minimum 2 years in a customer service-oriented role.
- Experience with Sales and Marketing technology such as Salesforce.
Ideal Candidate Profile
- Experienced in managing end-to-end customer lifecycle in SaaS, focusing on renewals and adoption to drive revenue impact.
- Skilled in analyzing large customer data sets to assess satisfaction and churn risk, enabling proactive interventions.
- Capable of sustaining long-term, trusted relationships with multiple internal and external stakeholders, including executive sponsors.