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Job Description
Structured overview of role & requirementsAbout This Role
Administer, optimize, and support core enterprise systems including identity, SaaS platforms, endpoints, and collaboration tools.
Lead automation of IT processes and integrations using APIs, scripting, and AI-assisted tools to improve scalability and efficiency.
Troubleshoot complex system and identity issues; participate in system implementations, migrations, and technology improvements, ensuring secure access and compliance.
Minimum Requirements
6+ years of experience in Systems Engineering, IT Engineering, or Enterprise Applications.
Strong knowledge and experience with identity platforms (Okta, Microsoft Entra ID), SSO, SAML, OAuth, SCIM, MFA, and access lifecycle management.
Proficiency with Microsoft 365, endpoint management tools (Intune, Jamf), and Jira ecosystem (Jira, Jira Service Management, Confluence).
Experience with automation and scripting tools like PowerShell or Python; Work Experience Required: 6+ years.
Ideal Candidate Profile
Technically strong generalist capable of managing identity, SaaS, endpoints, integrations, and automation end-to-end with focus on reliability and security.
Experienced in leveraging AI and automation to enhance IT service delivery and process efficiencies at scale.
Able to lead cross-team initiatives with strong troubleshooting and root-cause analysis skills, comfortable working in cloud-first or global workforce environments.
