Senior Business Analyst – Commercial AI & Digital Solutions
Thermo Fisher Scientific (company site, opens in a new tab)10+ yrsBengaluruOn-siteDirect career pageEst. 28–40 LPA
Posted on 15 Sept
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Job description
Structured overview of role & requirements
About This Role
- Own business analysis and requirements for Enterprise Commercial AI solutions impacting Sales, Marketing, and Commercial operations.
- Lead workshops, document business requirements, user stories, acceptance criteria, and drive stakeholder adoption and change management.
- Measure KPIs and business value realization from integration of AI and digital solutions in commercial workflows.
Minimum Requirements
- 10+ years in enterprise digital product delivery or business analysis.
- 3+ years experience as Business Analyst, Product Owner, or Product Analyst.
- Experience delivering software solutions for Commercial teams with knowledge of CRM, Lead-to-Opportunity, Quote-to-Order, Pricing, Forecasting, Marketing, Customer Service, and Analytics processes.
- Bachelor's degree in Business Analytics, Information Systems, Computer Science, Business Administration, Engineering, or related field.
Ideal Candidate Profile
- Strong domain expertise in Commercial processes and tools like Salesforce, Dynamics 365, SAP Sales Cloud, Oracle CX, or equivalent.
- Experience applying AI technologies such as GenAI, Agentic AI, Microsoft Copilot, or Azure AI in commercial settings.
- Proven ability to collaborate across multiple commercial and technical teams, lead workshops, and manage stakeholder communication in Agile environments.