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Tier-1 brand, common BA title, metro location, but seniority and niche AI+CRM skills limit applicant pool.
High because role requires deep commercial domain, CRM, pricing and AI experience limiting transferability.
High due to explicit 10+ years and mandatory commercial CRM, AI and analytics technical skills.
Own business analysis and requirements for Enterprise Commercial AI solutions impacting Sales, Marketing, and Commercial operations.
Lead workshops, document business requirements, user stories, acceptance criteria, and drive stakeholder adoption and change management.
Measure KPIs and business value realization from integration of AI and digital solutions in commercial workflows.
10+ years in enterprise digital product delivery or business analysis.
3+ years experience as Business Analyst, Product Owner, or Product Analyst.
Experience delivering software solutions for Commercial teams with knowledge of CRM, Lead-to-Opportunity, Quote-to-Order, Pricing, Forecasting, Marketing, Customer Service, and Analytics processes.
Bachelor's degree in Business Analytics, Information Systems, Computer Science, Business Administration, Engineering, or related field.
Strong domain expertise in Commercial processes and tools like Salesforce, Dynamics 365, SAP Sales Cloud, Oracle CX, or equivalent.
Experience applying AI technologies such as GenAI, Agentic AI, Microsoft Copilot, or Azure AI in commercial settings.
Proven ability to collaborate across multiple commercial and technical teams, lead workshops, and manage stakeholder communication in Agile environments.