Senior IT Business Analyst
NiCE (company site, opens in a new tab)PuneOn-siteDirect career pageEst. 18–28 LPA
Posted on 15 Sept
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Job description
Structured overview of role & requirements
About This Role
- Own management, configuration, and integration of Atlassian Cloud ALM tools (Jira Software, Confluence, Structure, Xray) across the organization.
- Lead enterprise-wide adoption and governance of AI development tools, primarily Claude, including security and data privacy oversight.
- Collaborate with Engineering and Product teams to drive continuous improvement of ALM processes, deliver AI-augmented workflow solutions, and provide end-user support and training.
Minimum Requirements
- Hands-on experience administering Atlassian Cloud tools (Jira, Confluence, Structure, Xray) and integrating with third-party systems.
- Proven expertise with Claude AI tool as both power user and administrator, including AI governance and enterprise data privacy/security considerations.
- Experience with Agile methodologies and DevOps/DevSecOps intersection with ALM processes.
- Work Experience Required: Not explicitly mentioned in the JD.
Ideal Candidate Profile
- Deep domain knowledge of ALM practices in large software organizations with Cloud-first environments.
- Strong technical skills combining Atlassian Cloud administration and AI tool governance, particularly Claude and related AI coding assistants.
- Ability to independently manage and improve complex ALM and AI ecosystems while balancing primary stakeholder needs and cross-business-unit services.