Sr Platform Engineer-ServiceNow
Ecolab (company site, opens in a new tab)5+ yrsBengaluruOn-siteDirect career pageEst. 12–22 LPA
Posted on 15 Sept
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Job description
Structured overview of role & requirements
About This Role
- Oversee day-to-day support, administration, maintenance, and enhancement of the ServiceNow platform including integrations and workflows.
- Collaborate with business, IT teams, and stakeholders to configure and implement ServiceNow modules (APO, ITSM, HR, CSM, ITOM, CMDB) and deliver custom solutions.
- Monitor platform health, produce management reports on SLAs/KPIs, and contribute to platform roadmap and technical improvements.
Minimum Requirements
- Certified ServiceNow System Administrator.
- Bachelor’s degree in computer science or related field.
- 5+ years in ServiceNow implementation, administration, configuration, and development in medium or large enterprises.
- 2+ years of experience with ServiceNow workflows or Flow Designer and experience with out-of-box ServiceNow applications such as APO, ITSM, ITOM, HR, CSM, SPM, PA, APM, AI Agents.
Ideal Candidate Profile
- Experienced in managing large enterprise ServiceNow instances with practical knowledge of Agile (SCRUM) methodologies.
- Skilled in both administrative and development tasks including scripting, workflows, data migration, and platform upgrades.
- Capable of working with cross-functional teams and providing subject matter expertise and coaching to junior team members.