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Tier-1 brand, popular SRE role, and Hyderabad metro increase candidate competition.
Core SRE and middleware skills are transferable, but banking domain and middleware experience moderately increase fit sensitivity.
Multiple mandatory middleware, cloud, automation, and ITIL requirements create moderate technical filtering despite no explicit years.
Provide Level 3+ technical support and leadership for Middleware Web Application Services including JBoss, WebSphere, IIS, Tomcat.
Manage and train operational personnel while participating and leading ITIL processes such as Incident, Problem, Change, and Capacity Management.
Lead continuous service improvement initiatives focusing on automation, service standardization, vulnerability remediation, patching, upgrades, and hardware lifecycle management.
Strong hands-on experience with web servers and application technologies including JBoss, WebSphere, IBM HTTPD, Microsoft IIS, Tomcat, and Cloud platforms (AWS, Azure).
Proficiency in scripting and automation tools like Shell Scripting, Python, Ansible Core/Tower, Terraform.
Experience managing ITIL processes and operational support functions for middleware or web infrastructure.
Work Experience Required: Not explicitly mentioned in the JD.
Operates with a strong operational mindset focused on reliability, automation, and continuous improvement in middleware/web environments.
Experienced in managing complex, multi-technology middleware stacks and collaborating across engineering, service delivery, and client teams.
Has demonstrated ability to lead and mentor operational staff and act as a client escalation point for technical issues.