Sales Operations Executive II
Hyster-Yale Materials Handling, Inc. (company site, opens in a new tab)4–5 yrsPuneOn-siteDirect career pageEst. 6–10 LPA
Posted on 15 Sept
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Job description
Structured overview of role & requirements
About This Role
- Manage end-to-end customer order processing including entry, amendments, and invoicing support with accuracy and timeliness.
- Act as primary liaison for assigned accounts and dealer networks to ensure smooth order fulfillment and resolve order-related issues.
- Identify and implement process improvements to enhance operational efficiency and customer experience.
Minimum Requirements
- Bachelor's degree in Business or related field, or equivalent work experience.
- 4-5 years of experience in Sales Operations, Order Management, Customer Service, or related field.
- Experience with order management systems, CRM platforms, and quoting tools.
- Location requirement: Pune, India; Permanent full-time role with 42.5 work hours per week.
Ideal Candidate Profile
- Proven experience handling complex sales order processes with multiple stakeholders including dealers, OEM suppliers, and internal teams.
- Strong operational focus with an ability to identify and drive process improvements in order management.
- Capable of managing diverse priorities and maintaining strong customer and stakeholder relationships in fast-paced environments.