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Metro Bangalore and a common mid-level application-support role raise applicant competition.
Microsoft-stack application support skills transfer across industries but require specific IIS/.NET experience.
Mandatory IIS/.NET/Windows support experience and explicit 2+ years requirement enforce strict shortlisting.
Support and troubleshoot web applications and environments hosted on Windows Server and IIS, including .NET applications and SQL Server.
Deploy, configure, upgrade, and maintain applications on IIS and handle application releases, patches, fixes, and service requests within SLA.
Analyze logs to root cause production issues, assist with security hardening, vulnerability remediation, and provide occasional onsite and after-hours support.
Minimum 2 years of experience in Application Support or Production Support.
Hands-on experience with Windows Server, IIS, .NET application deployment/support, and Microsoft SQL Server.
Strong troubleshooting skills in application, IIS, SQL Server, SSL, DNS, networking, and connectivity.
Basic SQL/scripting knowledge and understanding of application/server security and vulnerability remediation.
Experienced in managing production environments for web applications involving IIS, .NET, and SQL Server with strong operational ownership for incident resolution.
Capable of working with cross-functional teams and adhering to SLAs in a 24/7 operational environment with occasional after-hours support.
Familiar with API/web applications, security hardening, and deployment pipelines with some exposure to DevOps and SQL clustering preferred but not mandatory.