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Tier-1 employer, metro location and entry-level networking role attract moderate applicant density.
Requires vendor-specific network skills and protocols, limiting transferability across non-network roles.
Specific vendor networking technologies required but no explicit years, so moderate resume filtering.
Provide managed services to maintain client IT infrastructure and systems operational status.
Proactively identify, investigate, and resolve first-line technical incidents and problems following approved procedures.
Execute maintenance activities such as patching and configuration changes, support shift handovers, and identify optimization opportunities including automation for incident resolution and request fulfilment.
Bachelor’s degree in information technology, computing or equivalent experience.
Basic understanding of networking technologies including Pulse Secure SSL VPN, Virtual Juniper, Palo Alto, Fortinet Firewalls, Cisco Nexus switches, ASr and ISr routers, Cisco ACS, ISE, Meraki switches, and routing protocols BGP, OSPF, EIGrP.
Experience Required: Not explicitly mentioned in the JD.
Workplace Type: On-site.
Disciplined in managing and resolving IT service tickets promptly using ITSM tools and standard operating procedures.
Strong planning ability to consider changes and adapt quickly to evolving environments.
Client-focused with effective communication skills across diverse cultures and social groups, maintaining resilience under pressure.