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Metro location, mid-level generalist network role, and broad Cisco/Juniper skillset increase candidate competition.
Technical network operations skills are transferable across industries but require specific vendor experience.
Explicit 2–4 years, Cisco/Juniper certifications, specific network skills, and shift availability raise strictness.
Own monitoring, operation, troubleshooting, and maintenance of Data Center, LAN, WAN, Voice & Video, and Public Cloud infrastructure focusing on resiliency and security.
Manage Network Operations Center (NOC) infrastructure services to meet agreed service levels, including configuration and troubleshooting of Cisco and Juniper routing, switching, SD-WAN, and security devices.
Drive system upgrades, patching, and migrations independently; participate in incident management, service reviews, change management, and infrastructure performance improvements.
University degree in Computer Science, Engineering, or related field.
2-4 years IT experience in Networks, Cloud, or Voice with relevant Cisco CCNA or advanced Cisco/Juniper/AWS certification.
Hands-on experience with Cisco/Juniper networking devices, SD-WAN solutions, and knowledge of routing & switching protocols (OSPF, BGP, VLAN, STP).
Must be willing to work shifts (6am-3pm and 2pm-11pm IST); good English communication skills required.
Experienced in managing complex infrastructure environments including network operations and incident management in a 24/7 shift model.
Technically proficient with Cisco/Juniper networking equipment and SD-WAN technologies, able to independently handle system upgrades and troubleshooting.
Comfortable working in a global, collaborative environment coordinating with multiple teams and service providers, demonstrating structured problem-solving.