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Niche ServiceNow senior role reduces applicant density despite Tier-1 brand and Bangalore location.
ServiceNow platform skills transfer across industries but regulated banking experience and CSDM knowledge increase domain sensitivity.
Regulated banking context plus mandatory ServiceNow modules, integrations and delivery experience will enforce strict filters.
Lead end-to-end implementation and integration of ServiceNow solutions in a global banking environment, ensuring alignment with enterprise strategy and regulatory compliance.
Oversee platform design standards and collaborate with architects and stakeholders to maintain scalable, secure, and high-quality ServiceNow capabilities across ITSM, CMDB, ITOM modules.
Drive hands-on configuration, development, API-based integrations, release management, and mentor engineering teams to build strong delivery capabilities.
Proven experience delivering ServiceNow implementations in large, complex environments including hands-on technical expertise across ServiceNow modules (ITSM, CMDB, ITOM, integrations).
Strong knowledge of ServiceNow development, scripting, data modeling (CMDB/CSDM), and integration using REST APIs/event-driven architectures.
Experience working in regulated environments, preferably banking/financial services.
Work Experience Required: Proven hands-on delivery and leadership experience in ServiceNow implementations, years not explicitly mentioned.
Experienced in leading technical delivery with a balanced focus on hands-on configuration and strategic platform governance within complex, regulated industry settings.
Strong collaborator able to coordinate with product owners, architects, and multiple engineering teams to secure enterprise-grade solutions.
Proactive problem-solver with demonstrated ability to troubleshoot complex issues and drive innovation and continuous improvement in ServiceNow platform usage.