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Strong employer brand and metro location increase competition despite seniority and niche banking requirements.
Banking-specific compliance, SOX controls, and enterprise production support create high industry-specific fit sensitivity.
Explicit 12–15 years, mandatory AWS/ITIL/monitoring skills and banking/SOX experience make filters highly strict.
Lead and manage production management for a platform or product area to ensure business availability and platform integrity.
Oversee prioritization and scheduling of inbound work requests aligning with business schedules.
Ensure compliance with security, SOX controls, and recovery plans to maintain robust and resilient applications and infrastructure.
12-15 years experience in application and production support within enterprise or banking environments.
Proven expertise with AWS infrastructure and services including EC2, S3, CloudWatch, Kubernetes, and others.
Strong hands-on experience with Incident, Problem, Change Management aligned to ITIL processes.
Work location: India (Bangalore); Full-time role.
Experienced in managing production support and service management disciplines within enterprise or banking IT environments.
Technically proficient in AWS architecture, monitoring tools like CloudWatch and Splunk, and agile methodologies.
Capable of collaborating with multiple stakeholders and managing compliance with regulatory and internal controls (e.g. SOX).