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Strong employer brand plus a common mid-level operations title and 3–5 year band yields moderate competition.
Role requires specific courier and hub operations expertise, limiting cross-industry transferability.
Explicit 3–5 year requirement and mandatory logistics/hub operations experience increase filter strictness.
Manage day-to-day eCommerce hub operations including receipt, processing, consolidation, and dispatch of shipments within assigned Surface Hub.
Coordinate surface network shipment movements, ensuring adherence to linehaul schedules, cut-off timings, and shipment visibility.
Monitor and resolve operational exceptions, support manpower/resource planning, and maintain compliance with SOPs and organisational policies.
Bachelor's Degree in any discipline.
3–5 years of experience in courier, express logistics, transportation, eCommerce logistics, or hub operations.
Experience managing hub operations, shipment processing, or mid-mile logistics in a high-volume environment.
Not explicitly mentioned: Notice period or specific location constraints.
Experienced in managing complex operations involving multiple internal stakeholders such as Linehaul, Network Operations, Service Centres, and Last Mile teams.
Capable of operational performance monitoring through MIS reports and driving continuous process improvements to enhance service reliability.
Comfortable working in a dynamic logistics environment requiring coordination across multiple teams and adherence to SLAs and compliance standards.