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Strong employer brand, mid-level (6yr) generalist title increases competition despite ServiceNow niche.
ServiceNow platform expertise is specialized and not easily transferable across industries.
Explicit ~6 years plus mandatory ServiceNow platform, integrations, and ATF skills create strict filtering.
Design, develop, and maintain enterprise automation solutions on the ServiceNow platform including workflows, incident deflection, and integrations via API-driven development.
Manage platform health, security, data integrity, and performance while supporting core ServiceNow products such as ITSM, ITAM, ITOM, HRSD, CSM, Finance, and Procurement.
Lead and collaborate in Agile teams, participate in Scrum ceremonies, author technical documentation, and mentor junior developers.
Approximately 6 years of development experience with ServiceNow platform.
Strong programming skills involving configuration, scripting (business rules, client scripts, UI policies), and ServiceNow workflows.
Experience with API-driven development and building integrations using Web Services, Integration Hub, and MID servers.
Work Experience Required: Around 6 years with ServiceNow development.
Experienced in comprehensive administration and operational support of ServiceNow including security roles and platform integrity.
Skilled in Agile development with ability to collaborate across global, cross-domain teams and deliver business-driven technical solutions.
Proficient with automation frameworks, testing (ServiceNow ATF), reporting/analytics, and extending ServiceNow functionalities including mobile and GenAI-enhanced Virtual Agent.