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Mid-level program management role, metro location and broad generalist responsibilities increase candidate competition.
Role requires IT asset lifecycle, legal-hold and e-waste compliance domain knowledge, limiting cross-industry transferability.
Explicit years plus mandatory ITAM/hardware lifecycle experience and specific automation, ERP and BI skills raise shortlisting strictness.
Own end-to-end improvement of IT asset lifecycle operational processes, including documentation, automation scripting, and data pipeline/dashboard development.
Lead process mapping and future-state workflow design to support a key platform migration across multiple service lines.
Manage program tracking and governance by reporting operational improvements and prioritizing enhancements and defect fixes based on data-driven evidence.
5–8+ years experience in IT asset management, hardware lifecycle operations, supply chain operations, or business process automation.
Proficiency in Apps Script or comparable JavaScript scripting with REST API integrations; SQL and cloud data warehouse with BI/dashboard platforms.
Experience with enterprise ERP/inventory systems (SAP, Oracle, or equivalent) and ticketing/issue-tracking software.
Experience documenting and managing operational workflows during platform migrations with parallel procedure maintenance.
Senior individual contributor with subject-matter expertise in IT asset lifecycle and automation owning design authority for process and tooling.
Experienced in cross-team collaboration influencing multiple service lines and representing operations in change/release governance.
Strong engineering mindset focused on building sustainable, well-documented automations and reporting that deliver quantifiable operational cost and labor efficiencies.