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Metro location and reputable employer increase competition, but senior, specialized US-healthcare role reduces density.
Requires US healthcare domain expertise and benefit/configuration experience, limiting cross-industry transferability.
Explicit 8–12 years requirement plus domain-specific US healthcare and operations skills make filters strict.
Manage day-to-day operations of US Healthcare processes, ensuring achievement of key performance metrics (AHT, Utilization, Quality, TAT, Productivity).
Lead capacity planning, forecasting, and hiring initiatives including managing Open Enrollment capacity needs.
Oversee people management activities including performance appraisals, employee retention, training material updates, and internal/external stakeholder liaison.
8 to 12 years of experience in US Healthcare process.
Bachelor's or Master's degree required.
Proficiency with Excel and PowerPoint, experience with JIRA EWM applications.
Willingness to work US shifts and flexible for all shifts.
Strong expertise in US Healthcare domain, preferably with Claims Testing and Benefit Configuration experience.
Experienced in operational management with ability to meet performance metrics and lead teams effectively.
Skilled in capacity planning, conflict management, process improvements, project management, and stakeholder engagement.