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Niche IBM i skillset and non-metro location reduce competition.
Highly specialized IBM i/AS400 skills reduce cross-industry transferability.
Mandatory 5+ years IBM i administration, platform-specific skills, certification and backup/DR experience enforce strict filtering.
Manage daily administration, availability, patching, and backup/recovery of IBM i systems on IBM Power hardware across multiple customer estates in a managed cloud services environment.
Perform OS upgrades, patch application, system maintenance, and monitor system health to meet operational SLAs within a 24x7 shift/on-call support model.
Coordinate incident, change, and service request management using ServiceNow; maintain documentation and collaborate with cross-functional teams and customers for issue resolution.
Bachelor's degree in Computer Science, IT, or related field (or equivalent practical experience).
5+ years hands-on experience in IBM i / AS400 administration.
Strong knowledge of IBM Power architecture, LPAR, VIOS, IBM i OS administration, backup/recovery tools (BRMS and/or Commvault), and ITIL processes with ServiceNow.
Ability to work in 24x7 shift/on-call model supporting managed services or multi-customer cloud environments.
Experienced in managing IBM i systems within managed cloud or multi-customer service environments with strong operational focus on reliability and recovery.
Proficient in cross-team coordination and customer-facing communication to uphold SLA adherence and issue resolution.
Holds IBM i / Power Systems certification and familiar with high availability/disaster recovery solutions (PowerHA, replication).