Field Customer Success Manager
Fleetx (company site, opens in a new tab)2–5 yrsHyderabadOn-siteDirect career pageEst. 6–12 LPA
Posted on 15 Sept
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Job description
Structured overview of role & requirements
About This Role
- Manage and grow B2B customer accounts focusing on customer success to ensure satisfaction and retention.
- Drive upselling and cross-selling opportunities within existing accounts to increase revenue.
- Serve as the primary point of contact for customers in specified locations (Hyderabad, Bangalore, Ahmedabad).
Minimum Requirements
- 2-5 years of experience in B2B Customer Success, Upselling, Cross-selling, or Account Management.
- Mandatory skills: B2B Customer Success, Upselling, Cross-selling, Account Management.
- Location: Candidate must be based in or willing to work in Hyderabad, Bangalore, or Ahmedabad.
- Work Experience Required: 2-5 years in relevant roles.
Ideal Candidate Profile
- Experienced in managing and expanding B2B customer relationships with a focus on sales growth and retention.
- Operates in a customer-centric manner with accountability for meeting revenue and satisfaction targets.
- Comfortable working in office locations specified and managing diverse client portfolios in those regions.