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Common AE title, mid-level experience, and Noida metro location increase qualified applicant density.
Core account management skills transfer broadly, but AML/KYC compliance preference raises industry specificity moderately.
Requires 3+ years B2B SaaS account experience and CRM proficiency, increasing filtering strictness.
Support Account Management and Sales efforts for SaaS clients in AML/KYC and financial services markets by maintaining client dashboards, usage metrics, and renewal tracking.
Coordinate internal teams including Implementation, Service Management, Product, and Finance to ensure client satisfaction and timely issue resolution.
Lead client follow-up meetings, assist with billing inquiries, and support client growth, retention, and upsell activities.
Bachelor’s Degree (or equivalent) in any discipline.
Minimum 3 years of client care or account executive experience in a B2B SaaS environment.
Proficiency in Microsoft Office (Excel, PowerPoint) and experience with CRM tools such as HubSpot.
Work Experience Required: 3+ years relevant experience, Notice Period: Not explicitly mentioned in the JD.
Experienced working in SaaS environments servicing corporate compliance, AML/KYC, or related financial services sectors.
Capable of managing detailed client data, billing processes, and coordinating cross-functional teams for client satisfaction.
Comfortable engaging clients through demos, presentations, and ongoing communication to drive account growth and retention.