Customer Success – Assistant Manager
Fleetx (company site, opens in a new tab)2–5 yrsGurugramOn-siteDirect career pageEst. 6–12 LPA
Posted on 15 Sept
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Job description
Structured overview of role & requirements
About This Role
- Manage customer success activities focusing on client retention and satisfaction.
- Drive upselling and cross-selling initiatives to maximize revenue from existing clients.
- Operate from Gurgaon location, contributing to growth and performance targets.
Minimum Requirements
- 2-5 years of relevant experience in Customer Success, Client Management, Retention, or related functions.
- Key skills required: Customer Success, Client Management, Retention, Upselling/Cross-selling.
- Location requirement: Gurgaon.
- Work Experience Required: 2-5 years.
Ideal Candidate Profile
- Experienced professional with demonstrated success in customer retention and account growth through upsell/cross-sell.
- Able to manage client relationships effectively to enhance customer satisfaction and loyalty.
- Comfortable working in a dynamic, customer-centric environment with measurable performance goals.