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Metro location, generalist operations analyst title, and broad skill requirements increase candidate competition.
Skills like Excel, stakeholder management and process ops are transferable, though verification experience adds advantage.
No explicit years or certifications; fluent English and Excel required but overall filters remain lenient.
Manage end-to-end local address digital verification operations ensuring completion within SLA/TAT with maintained accuracy and quality standards.
Handle client communications and coordinate with stakeholders for audits, data validation, and resolution of incomplete or insufficient data cases.
Monitor operational performance, lead process improvement initiatives, and support team in meeting quality, SLA, and TAT benchmarks.
Graduate in any discipline.
Strong knowledge of MS Excel and Google Sheets.
Fluent English communication skills (verbal and written) mandatory.
Work Experience Required: Not explicitly mentioned in the JD.
Experienced in managing multiple verification or operations cases with a strong focus on accuracy and meeting deadlines in a fast-paced environment.
Comfortable coordinating with multiple internal and external stakeholders to resolve priority and critical cases.
Demonstrates ability to identify and implement process improvements and challenge existing workflows for efficiency.