Application Support Engineer - Swing Shift
Gia Services2–4 yrsMumbaiOn-siteDirect career pageEst. 4–8 LPA
Posted on 15 Sept
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Job description
Structured overview of role & requirements
About This Role
- Ensure stability, availability, and performance of Laboratory Grading System via proactive monitoring and incident handling.
- Perform basic troubleshooting, incident triage, and support operational tasks under guidance of senior staff.
- Assist in application releases, documentation, and support continuous improvement in enterprise application support.
Minimum Requirements
- Bachelor’s Degree in Computer Science, IT, or related field, or equivalent experience.
- 2 to 4 years of experience in application support, IT operations, or technical support roles.
- Basic knowledge of Java-based applications, Linux environments, and Oracle or relational databases with SQL.
- ITIL Foundation certification or similar foundational IT service management certification preferred, but not mandatory.
Ideal Candidate Profile
- Experienced in enterprise application support with ability to perform guided troubleshooting and monitoring.
- Comfortable working with Java-based applications, Linux systems, and database environments in an operational support setting.
- Able to follow defined processes and escalate appropriately while supporting team knowledge sharing and continuous learning.