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Metro location, popular SRE role, and broad required skillset increase candidate competition significantly.
SRE skills (cloud, Linux, observability) transfer across industries but require domain-specific tooling experience.
Explicit 6-13 years plus mandatory Azure, SRE, observability, and production support skills raise shortlisting rigidity.
Provide L2/L3 production support for mission-critical enterprise applications and cloud infrastructure, focusing on reliability and availability.
Monitor systems using Dynatrace, Splunk, and observability tools to detect and resolve incidents within SLA timelines.
Lead incident management activities including triaging, troubleshooting, coordinating cross-team efforts, and performing Root Cause Analysis to drive preventive measures.
6 to 13 years of experience in Site Reliability Engineering or Production Support.
Mandatory expertise in Azure Cloud, Java application support, Linux administration, Dynatrace, Splunk, Incident Management, and Root Cause Analysis.
Bachelor's or Master's degree in Computer Science, Information Technology, Engineering, or a related field.
Must be able to work onsite in Bangalore following a 5-day work from office model and 12 PM to 10 PM shift.
Experienced in managing and resolving critical production incidents within an SRE or Production Support environment.
Proficient in cross-functional collaboration for service stability and operational excellence in high-availability enterprise applications.
Capable of working effectively in shift-based support with strong analytical and stakeholder communication skills.