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Entry-level, generalist digital marketing role in Gurgaon at a known services firm increases qualified applicant density.
Content quality and digital marketing skills transfer across industries, though contact-center context adds moderate specificity.
Language proficiency and onsite requirement create moderate filtering despite the loose experience cap.
Audit and evaluate large content libraries for quality, clarity, accuracy, and usability.
Identify and recommend improvements to content and production processes to enhance overall user experience.
Develop and contribute to quality assurance protocols and collaborate with team members for content updates.
Strong English proficiency at C1 level.
Up to 1 year experience in Contact Centers and/or content studios.
Ability to work on-site in Gurugram, India.
Graduate degree required; experience with Microsoft Suite and Google Online tools preferred.
Detail-oriented individual skilled in reviewing multi-page documents to meet quality standards.
Capable of independent decision-making within team guidelines for content enhancement.
Comfortable engaging in continuous learning through coaching and staying updated on industry best practices.