Back
Login to See Your Match Score
Create a free account or log in to unlock your CV match score across:
Tier-1 employer, metro location, generalist service role with mid-level experience attracts many applicants.
Requires banking domain and Finacle experience, limiting cross-industry transferability.
Mandatory 3+ years banking domain and Finacle support creates strict filtering criteria.
Monitor and manage the health and performance of banking applications such as Finacle, including daily operational checks and alert tracking.
Handle incident and ticket management following ITIL processes, ensuring timely resolution or escalation while maintaining communication with business users and stakeholders.
Perform routine operational tasks including troubleshooting, batch job restarts, change management ticketing, and documentation upkeep to support smooth application service delivery.
Minimum 3+ years of banking domain experience with hands-on support of Finacle, CBS, and related banking applications.
Graduate degree in Computer Science, Information Technology, Engineering, or related discipline.
Familiarity with ITIL processes; ITIL certification preferred but not explicitly stated as mandatory.
Work Experience Required: 3+ years in banking domain application support.
Experienced in supporting critical banking applications and comfortable interacting with senior executives or VIP users.
Strong operational focus with ability to perform application health checks, incident handling, and change management in production environments.
Demonstrates ability to communicate effectively across technical and business stakeholders within a banking IT operations context.