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Mid-level generalist sales-operations in a metro with broad skill requirements increases applicant competition.
Sales operations leadership is moderately transferable across industries, requiring domain-specific processes and stakeholder management.
Mandatory 5+ years leadership and domain-specific sales operations experience plus matrix collaboration raise filtering strictness.
Lead and develop the India Sales Operations team, aligning with regional growth and EMEA commercial strategy.
Manage customer service and sales engineering teams to drive lead management, quotation, order fulfillment, and customer engagement supporting revenue growth.
Serve as main interface between India office and international teams ensuring collaboration, regulatory compliance, and execution of commercial objectives.
Bachelor's or Master's degree in Business Administration, Engineering, Physics, Supply Chain Management, or related field.
Minimum 5 years leadership experience in Sales Operations, Commercial Operations, Customer Service, Technical Sales Support, or similar.
Strong knowledge of sales processes, order management, customer lifecycle, and operational metrics.
Fluency in English and Hindi; experience working within international matrix organizations.
Experienced in managing and developing customer-facing teams within fast-paced, growth-oriented organizations.
Proven ability in driving process improvements and operational excellence with measurable impact.
Capable of collaborating across multiple functions and regions, translating business requirements into actionable operational solutions.