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Niche telecom NOC skills and mid-level (2-4 yrs) demand at a lesser-known employer create moderate competition.
Telecom network monitoring tools and access-technology expertise limit cross-industry transferability.
Explicit 2-4 years requirement plus preferred NOC tools increases filtering moderately.
Monitor network events and alarms 24x7, create tickets based on business rules, and perform alarm-event correlation.
Assess service impact and notify retail/wholesale service providers about incidents and outages timely.
Support and execute real-time change management processes and maintain detailed work logs per ticket.
2-4 years of experience in telecommunications network operations and support.
Basic understanding of telecommunications networks and access technologies like FTTx and HFC.
Experience with network monitoring and ticketing tools such as Netcool, Remedy, and knowledge of Broadband networks including fault identification in Access, Backhaul, Core segments.
Availability to work 24x7 rotational shifts including early morning Australia business hours (2:30AM to 11:30AM).
Experienced in fault troubleshooting within network operations center environments.
Familiar with network monitoring and incident management tools such as Netcool, Remedy, ServiceNow, NxT, Tableau.
Capable of quickly assessing service impact and managing communication with service providers during outages.