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Manager-level cloud-network ops with broad multi-cloud and security toolset attracts moderate applicant competition.
Requires specialized cloud, network hardware and OEM experience, moderately limiting cross-industry transferability.
Specific cloud-security and network tool requirements raise filtering even though no explicit years are required.
Manage day-to-day network operations and maintenance in Cloud & Security domain including incident, problem, and escalation management.
Ensure platform uptime and network efficiency by overseeing fault management, customer change requests, and equipment maintenance.
Lead automation initiatives for manual tasks, coordinate with OEMs for issue resolution, and develop SOPs to reduce change errors.
Experience in network operations, support, and fault management in cloud security environments.
Knowledge and hands-on with AWS Cloud Native Security, GCP Security, Azure Security, Cortex XDR, and Crowdstrike.
Experience in incident management, change management, and troubleshooting of network equipment and services.
Work Experience Required: Not explicitly mentioned in the JD.
Proven ability to manage operational delivery with direct impact on network uptime and customer satisfaction in cloud security.
Capable of leading or working with small technical teams and coordinating with cross-functional and OEM teams for issue resolution.
Strong troubleshooting skills for networks, equipment, and service level faults along with experience writing vulnerability assessment reports.