Assistant Manager - Network Operations & Support
Sourceo5–10 yrsPuneOn-siteDirect career pageEst. 8–15 LPA
Posted on 14 Sept
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Job description
Structured overview of role & requirements
About This Role
- Provide L2.5 support for enterprise LAN, WAN, and Data Centre networks with Nokia devices, handling P2/P3 incidents independently and assisting L3 on P1 incidents.
- Perform advanced troubleshooting, issue isolation, configuration, and monitoring of Nokia 7750 SR, 7250 IXR, and 7220 Spine-Leaf platforms ensuring network stability and SLA compliance.
- Act as escalation point for L1 teams and collaborate closely with L3 SMEs for resolving complex incidents while supporting enterprise network operations 24x7 from Pune office.
Minimum Requirements
- 5–10 years of experience in network engineering with hands-on expertise in Nokia networking technologies (7750, 7250, 7220).
- Bachelor’s degree in Computer Science, Information Technology, or related field.
- Must be located in Pune and able to work from office 5 days a week, supporting 24x7 operations.
- Work Experience Required: 5–10 years.
Ideal Candidate Profile
- Experienced in managing enterprise LAN/WAN/Data Centre environments using Nokia platforms and associated routing/switching protocols (BGP, OSPF, MPLS, etc.).
- Operates effectively in tiered network support models, bridging L1 operations and L3 SMEs with accountability for incident handling and collaboration.
- Demonstrates capability to work in operational environments with ownership, handling complex incidents independently and maintaining network uptime.